[{"data":1,"prerenderedAt":145},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fen\u002Fgetting-started\u002Fworking-hours":3,"help-siblings-en-getting-started":125},{"id":4,"title":5,"body":6,"category":114,"description":115,"draft":116,"extension":117,"meta":118,"navigation":120,"order":108,"path":121,"seo":122,"stem":123,"__hash__":124},"help_en\u002Fhelp\u002Fen\u002Fgetting-started\u002Fworking-hours.md","Set your working hours",{"type":7,"value":8,"toc":106},"minimark",[9,13,22,29,34,48,52,77,81,93,97],[10,11,5],"h1",{"id":12},"set-your-working-hours",[14,15,16,17,21],"p",{},"Opening hours are your clinic's general hours for the week. Online booking itself follows each specialist's own schedule in ",[18,19,20],"strong",{},"Schedules",": clients can book a specialist only inside that person's hours for the date, and the clinic's opening hours do not cut those hours short.",[14,23,24],{},[25,26],"img",{"alt":27,"src":28},"The Schedules page with clinic working hours","\u002Fimages\u002Fhelp\u002Fen\u002Fworking-hours--schedules-2x.webp",[30,31,33],"h2",{"id":32},"the-pre-set-schedule","The pre-set schedule",[14,35,36,37,40,41,43,44,47],{},"When you create a clinic, Tervita pre-sets the opening hours to ",[18,38,39],{},"Monday-Friday, 09:00-17:00",". Right after signup the daily dashboard shows a one-time ",[18,42,5],{}," prompt - open the setup from it or dismiss it with ",[18,45,46],{},"Later",".",[30,49,51],{"id":50},"change-the-hours","Change the hours",[53,54,55,71,74],"ol",{},[56,57,58,59,62,63,66,67,70],"li",{},"Open ",[18,60,61],{},"Settings"," > ",[18,64,65],{},"Opening hours",". (Right after signup you can also press ",[18,68,69],{},"Set hours"," on the dashboard prompt.)",[56,72,73],{},"Set the opening and closing time for each weekday, and switch off the days you are closed.",[56,75,76],{},"Save.",[30,78,80],{"id":79},"per-employee-schedules","Per-employee schedules",[14,82,83,84,86,87,92],{},"Besides the clinic-wide hours, each employee has their own schedule under ",[18,85,20],{},": a weekly pattern or rotating shifts, different hours for any specific date, days off and vacations - see ",[88,89,91],"a",{"href":90},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts\u002F","Schedules: shifts, days off and vacations",". This is what online booking follows: a time is offered only when the chosen specialist is working then, on days the clinic is open or closed alike, and a booking may run past the clinic's closing time. A specialist with no hours on a date can't be booked online that day.",[30,94,96],{"id":95},"good-to-know","Good to know",[98,99,100,103],"ul",{},[56,101,102],{},"Existing appointments are never moved or cancelled when you change working hours - the change only affects new bookings.",[56,104,105],{},"A time outside the specialist's own hours is simply not offered on the booking page; no error is shown.",{"title":107,"searchDepth":108,"depth":108,"links":109},"",2,[110,111,112,113],{"id":32,"depth":108,"text":33},{"id":50,"depth":108,"text":51},{"id":79,"depth":108,"text":80},{"id":95,"depth":108,"text":96},"getting-started","Check and adjust the pre-set schedule that defines when clients can book online.",false,"md",{"key":119},"getting-started\u002Fworking-hours",true,"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fworking-hours",{"title":5,"description":115},"help\u002Fen\u002Fgetting-started\u002Fworking-hours","GU4GdyyMBijoBhnPbmhDVIxdJSwYcxDLfpqNXEgtDj8",[126,129,130,133,136,139,142],{"path":127,"title":128},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fwelcome","Getting started with Tervita",{"path":121,"title":5},{"path":131,"title":132},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fservices-and-catalog","Services and the catalog: add and organize the services clients can book",{"path":134,"title":135},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fteam-and-roles","Employees, roles and invitations: get your team into Tervita",{"path":137,"title":138},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Ffirst-appointment","Your first appointment: the calendar and creating appointments by hand",{"path":140,"title":141},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fpackages","Packages: sell prepaid bundles of sessions",{"path":143,"title":144},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Flocations","Locations: run several branches from one account",1791987022837]