[{"data":1,"prerenderedAt":328},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fen\u002Fgetting-started\u002Fservices-and-catalog":3,"help-siblings-en-getting-started":308},{"id":4,"title":5,"body":6,"category":296,"description":297,"draft":298,"extension":299,"meta":300,"navigation":302,"order":303,"path":304,"seo":305,"stem":306,"__hash__":307},"help_en\u002Fhelp\u002Fen\u002Fgetting-started\u002Fservices-and-catalog.md","Services and the catalog: add and organize the services clients can book",{"type":7,"value":8,"toc":284},"minimark",[9,13,22,29,34,132,136,146,149,153,179,187,191,205,209,220,224,227,231,269,273],[10,11,5],"h1",{"id":12},"services-and-the-catalog-add-and-organize-the-services-clients-can-book",[14,15,16,17,21],"p",{},"Services are what clients book appointments for. The catalog is a separate, unrelated list of physical products you can stock and sell. Both live in the ",[18,19,20],"strong",{},"Services & products"," section of the sidebar, alongside Inventory.",[14,23,24],{},[25,26],"img",{"alt":27,"src":28},"The Services page with the Active and Bookable switches","\u002Fimages\u002Fhelp\u002Fen\u002Fservices-and-catalog--services-2x.webp",[30,31,33],"h2",{"id":32},"_1-add-a-service","1. Add a service",[35,36,37,57,84,117],"ol",{},[38,39,40,41,44,45,48,49,52,53,56],"li",{},"Open ",[18,42,43],{},"Services"," and press ",[18,46,47],{},"Add Services",". This opens the ",[18,50,51],{},"Add New Service"," dialog. (An existing service opens a read-only detail panel first; its edit button opens the same form as ",[18,54,55],{},"Edit Service",".)",[38,58,59,60,63,64,67,68,71,72,75,76,79,80,83],{},"Fill in ",[18,61,62],{},"Name",", ",[18,65,66],{},"Description",", and, if categories are on, a ",[18,69,70],{},"Category",". Set ",[18,73,74],{},"Duration"," in hours and minutes, and an optional ",[18,77,78],{},"Price (€)"," - empty shows no price, 0 shows as ",[18,81,82],{},"Free",".",[38,85,86,87,90,91,94,95,98,99,104,105,108,109,112,113,116],{},"Pick ",[18,88,89],{},"Spaces (rooms)",", Equipment, ",[18,92,93],{},"Specialist Types",", and the ",[18,96,97],{},"Specialists"," who perform it (from ",[100,101,103],"a",{"href":102},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fteam-and-roles\u002F","Team and roles",") - leave empty for ",[18,106,107],{},"Any specialist",". Add ",[18,110,111],{},"Tags"," and ",[18,114,115],{},"Required Inventory Items",". Missing a room, equipment, or a specialist type? Add it right there, without leaving the form.",[38,118,119,120,123,124,127,128,83],{},"Press ",[18,121,122],{},"Add Service"," (or ",[18,125,126],{},"Save Changes","). It's ready for your ",[100,129,131],{"href":130},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Ffirst-appointment\u002F","first appointment",[30,133,135],{"id":134},"set-a-different-price-or-length-for-each-specialist","Set a different price or length for each specialist",[14,137,138,139,141,142,145],{},"When you select named people under ",[18,140,97],{},", a ",[18,143,144],{},"Price and length per specialist"," table appears below the list. Enter a personal price, a personal duration in minutes, or both for anyone whose service differs from the default. Leave either field empty to inherit the service's own value.",[14,147,148],{},"The service details panel shows the saved personal values and labels inherited ones as the service default. On the public booking page, clients see a price range when specialists charge different amounts. At the specialist step, Tervita compares the exact price or duration only when the available specialists differ; after a client picks someone, the chosen specialist's values are used for the quote, available times, confirmation and payment.",[30,150,152],{"id":151},"three-independent-switches","Three independent switches",[154,155,156,162,173],"ul",{},[38,157,158,161],{},[18,159,160],{},"Active"," - the master switch. Off hides the service everywhere: no calendar, no till, no online booking. Think archiving.",[38,163,164,167,168,172],{},[18,165,166],{},"Bookable"," - whether clients can self-book it on your ",[100,169,171],{"href":170},"\u002Fhelp\u002Fen\u002Fonline-booking\u002Fyour-booking-page\u002F","public booking page",". Active but not Bookable: staff can still add it manually, clients can't. Flip it directly from the Bookable column in the table.",[38,174,175,178],{},[18,176,177],{},"Show price online"," - whether the price shows on the booking page; off still shows the service, just without a price.",[14,180,181,182,112,184,186],{},"Both ",[18,183,160],{},[18,185,166],{}," must be on for a service to reach the public booking page at all.",[30,188,190],{"id":189},"booking-availability","Booking availability",[14,192,193,194,196,197,200,201,204],{},"The optional ",[18,195,190],{}," panel offers a ",[18,198,199],{},"Minimum lead time (days)"," buffer and a fixed ",[18,202,203],{},"Bookable from"," date, both optional and independent; leave blank for no restriction.",[30,206,208],{"id":207},"categories","Categories",[14,210,211,212,215,216,219],{},"Optional and off by default. Turn on ",[18,213,214],{},"Service categories"," above the search bar to group services (e.g. Haircuts, Beard grooming); services without one fall under ",[18,217,218],{},"Uncategorized",". Deleting a category clears it from services, without deleting the services.",[30,221,223],{"id":222},"reordering-services","Reordering services",[14,225,226],{},"You can rank services inside their category. On a computer, drag the handle to the left of the service name, or click the handle and use the up and down arrow keys. On a phone, use the up and down buttons on the service card, next to edit and delete. Your booking page shows services in exactly this order within each category - categories keep their own order too, and are draggable the same way. Existing services start out in alphabetical order.",[30,228,230],{"id":229},"the-product-catalog","The product catalog",[14,232,233,236,237,63,240,63,243,63,246,63,249,252,253,256,257,260,261,264,265,268],{},[18,234,235],{},"Catalog"," is unrelated to Services: a master library of physical products (",[18,238,239],{},"Brand \u002F line",[18,241,242],{},"Supplier",[18,244,245],{},"Cost",[18,247,248],{},"Purchase",[18,250,251],{},"Sale"," price, ",[18,254,255],{},"VAT",", pack size) you can stock. Press ",[18,258,259],{},"Add product",", then ",[18,262,263],{},"To stock"," on a card to add it as a real inventory item with a quantity and low-stock threshold - the catalog entry itself carries no stock. Products group by brand, with a trailing ",[18,266,267],{},"Other"," for products without one.",[30,270,272],{"id":271},"good-to-know","Good to know",[154,274,275,278,281],{},[38,276,277],{},"Deleting a catalog product removes only the catalog entry - inventory already created from it stays.",[38,279,280],{},"Per-locale name\u002Fdescription overrides are optional, in a collapsed \"Translations\" panel.",[38,282,283],{},"Services and the catalog are separate features that just sit next to each other in the sidebar.",{"title":285,"searchDepth":286,"depth":286,"links":287},"",2,[288,289,290,291,292,293,294,295],{"id":32,"depth":286,"text":33},{"id":134,"depth":286,"text":135},{"id":151,"depth":286,"text":152},{"id":189,"depth":286,"text":190},{"id":207,"depth":286,"text":208},{"id":222,"depth":286,"text":223},{"id":229,"depth":286,"text":230},{"id":271,"depth":286,"text":272},"getting-started","Add the services clients can book, control how they appear online, and keep a separate catalog of products you stock.",false,"md",{"key":301},"getting-started\u002Fservices-and-catalog",true,3,"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fservices-and-catalog",{"title":5,"description":297},"help\u002Fen\u002Fgetting-started\u002Fservices-and-catalog","5xbSUAEXl9wv41AHct8RuTJlEZKHSHE-ZT3yhIPjPkY",[309,312,315,316,319,322,325],{"path":310,"title":311},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fwelcome","Getting started with Tervita",{"path":313,"title":314},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fworking-hours","Set your working hours",{"path":304,"title":5},{"path":317,"title":318},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fteam-and-roles","Employees, roles and invitations: get your team into Tervita",{"path":320,"title":321},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Ffirst-appointment","Your first appointment: the calendar and creating appointments by hand",{"path":323,"title":324},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Fpackages","Packages: sell prepaid bundles of sessions",{"path":326,"title":327},"\u002Fhelp\u002Fen\u002Fgetting-started\u002Flocations","Locations: run several branches from one account",1791987022747]