[{"data":1,"prerenderedAt":295},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts":3,"help-siblings-en-daily-operations":281},{"id":4,"title":5,"body":6,"category":270,"description":271,"draft":272,"extension":273,"meta":274,"navigation":276,"order":262,"path":277,"seo":278,"stem":279,"__hash__":280},"help_en\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts.md","Schedules: shifts, days off and vacations for your team",{"type":7,"value":8,"toc":260},"minimark",[9,13,21,26,56,60,66,97,104,108,114,148,163,170,174,177,196,205,212,216,240,244],[10,11,5],"h1",{"id":12},"schedules-shifts-days-off-and-vacations-for-your-team",[14,15,16,20],"p",{},[17,18,19],"strong",{},"Schedules"," in the sidebar is where you set each employee's own working hours - separate from the clinic's overall opening hours.",[22,23,25],"h2",{"id":24},"open-an-employees-schedule","Open an employee's schedule",[14,27,28,29,32,33,36,37,40,41,44,45,48,49,32,52,55],{},"Switch between ",[17,30,31],{},"Week"," and ",[17,34,35],{},"Month"," view (Month is the default) and page through with the navigation arrows or ",[17,38,39],{},"This week"," \u002F ",[17,42,43],{},"This month",". Month view shows each employee's own mini-calendar with their hours (or \"off\") per day; Week view lists everyone in a table, a day per column. Click a person - or a specific day on their card - to open their schedule editor, which has three tabs: ",[17,46,47],{},"Calendar",", ",[17,50,51],{},"Fixed schedule",[17,53,54],{},"Time off",".",[22,57,59],{"id":58},"set-a-weekly-working-pattern","Set a weekly working pattern",[14,61,62,63,65],{},"On the ",[17,64,51],{}," tab, choose one of two modes:",[67,68,69,79],"ol",{},[70,71,72,75,76,55],"li",{},[17,73,74],{},"Fixed days"," - tick each weekday they work, set a start and end time, and optionally ",[17,77,78],{},"+ Add lunch break",[70,80,81,84,85,88,89,92,93,96],{},[17,82,83],{},"Rotating shift"," - instead of fixed weekdays, set a cycle of ",[17,86,87],{},"Work days"," on and ",[17,90,91],{},"Days off",", one shared start\u002Fend time, and the ",[17,94,95],{},"Cycle start"," date it counts from (e.g. 2 on \u002F 2 off).",[14,98,99,100,103],{},"Only one mode applies at a time - saving one clears the other. Press ",[17,101,102],{},"Save schedule"," when done.",[22,105,107],{"id":106},"set-hours-for-a-specific-date","Set hours for a specific date",[14,109,110,111,113],{},"The ",[17,112,47],{}," tab sets working hours for any single date - different hours from the weekly pattern, a working day where the pattern says \"off\", or a day off.",[67,115,116,122,129,141],{},[70,117,118,119,121],{},"Open ",[17,120,47],{}," and page to the month you need. Each day shows the hours that apply to it; a dot marks days you have changed.",[70,123,124,125,128],{},"Click the date. Its editor opens with a start and end time already filled in, and shows the weekly pattern for that weekday as a hint (",[17,126,127],{},"Fixed schedule: ...",").",[70,130,131,132,32,135,138,139,55],{},"Set ",[17,133,134],{},"Start time",[17,136,137],{},"End time"," - for example 14:00 to 16:00 - and optionally ",[17,140,78],{},[70,142,143,144,147],{},"Press ",[17,145,146],{},"Save this day",". The hours apply to that date only and the month view shows them straight away. Online booking offers slots in those hours from then on.",[14,149,150,151,154,155,158,159,162],{},"To make the date a day off instead, switch on ",[17,152,153],{},"Day off"," in the same editor before saving. Once a date has been changed, a ",[17,156,157],{},"Reset to schedule"," option appears that drops the change and returns the date to the weekly pattern. ",[17,160,161],{},"Copy from last month"," carries last month's one-off calendar changes into the month you're viewing, matched by day of month.",[14,164,165,166,169],{},"The same calendar is also on an employee's own page, on the ",[17,167,168],{},"Schedule & time-off"," tab.",[22,171,173],{"id":172},"if-your-hours-change-from-week-to-week","If your hours change from week to week",[14,175,176],{},"A common case: you work alone (or a specialist works on demand) and only know your hours two or three days ahead. You do not need a weekly pattern for that.",[67,178,179,185,193],{},[70,180,181,182,184],{},"Leave the ",[17,183,51],{}," empty, or set only the days that really never change. A specialist with no hours on a date cannot be booked online that day.",[70,186,187,188,190,191,55],{},"As soon as you know your next working days, open ",[17,189,47],{},", click each date, enter that day's hours and press ",[17,192,146],{},[70,194,195],{},"Clients can book only those hours. Repeat whenever you know the next few days.",[14,197,198,199,201,202,204],{},"Online booking then never shows times you have not confirmed. If something changes, click the date again to edit the hours, switch on ",[17,200,153],{},", or use ",[17,203,157],{},". Appointments already booked on that date stay in the calendar either way.",[14,206,110,207,209,210,169],{},[17,208,83],{}," mode on the Fixed schedule tab is something else: a repeating cycle such as 2 on \u002F 2 off. It fits shifts that alternate by a rule; if your hours are different every time, use the ",[17,211,47],{},[22,213,215],{"id":214},"record-a-vacation-or-longer-absence","Record a vacation or longer absence",[14,217,62,218,220,221,32,224,227,228,231,232,235,236,239],{},[17,219,54],{}," tab, set ",[17,222,223],{},"From",[17,225,226],{},"To"," dates, a ",[17,229,230],{},"Type"," (Vacation, Sick, Unpaid, Training, Block or Other) and an optional ",[17,233,234],{},"Reason",", then ",[17,237,238],{},"Add"," - it saves immediately and appears in the list below with a delete icon to remove it.",[22,241,243],{"id":242},"good-to-know","Good to know",[245,246,247,254,257],"ul",{},[70,248,249,250,253],{},"Online booking offers a specialist's times only inside their own hours for that date (weekly pattern or Calendar hours). The clinic's ",[17,251,252],{},"Opening hours"," (under Settings) don't limit this: a specialist's own hours count on open and closed clinic days alike, and a booking can run past the clinic's closing time.",[70,255,256],{},"For a single date, the Calendar tab sets any hours or a day off. For an absence that needs a reason or spans several days, use the Time off tab.",[70,258,259],{},"Editing schedules needs permission - without it, the page or editor opens read-only.",{"title":261,"searchDepth":262,"depth":262,"links":263},"",2,[264,265,266,267,268,269],{"id":24,"depth":262,"text":25},{"id":58,"depth":262,"text":59},{"id":106,"depth":262,"text":107},{"id":172,"depth":262,"text":173},{"id":214,"depth":262,"text":215},{"id":242,"depth":262,"text":243},"daily-operations","Set each employee's weekly hours or rotating shifts, set different hours for any specific date, give someone a single day off, or record a vacation, sick day or other absence.",false,"md",{"key":275},"daily-operations\u002Fschedules-and-shifts",true,"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts",{"title":5,"description":271},"help\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts","HwGLouz9efcRslrkrRJimA6xh5ku8PKoWNDSvPSBbwQ",[282,285,286,289,292],{"path":283,"title":284},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fpoint-of-sale","Point of Sale: sell services, products and take payment",{"path":277,"title":5},{"path":287,"title":288},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fmanaging-appointments","Managing appointments: book, move, cancel and track status",{"path":290,"title":291},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations","Integrations: connect Tervita to the tools you already use",{"path":293,"title":294},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fai-assistants","AI assistants in Tervita: what they can do, and what only you can do",1791987022726]