[{"data":1,"prerenderedAt":222},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations":3,"help-siblings-en-daily-operations":208},{"id":4,"title":5,"body":6,"category":196,"description":197,"draft":198,"extension":199,"meta":200,"navigation":202,"order":203,"path":204,"seo":205,"stem":206,"__hash__":207},"help_en\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations.md","Integrations: connect Tervita to the tools you already use",{"type":7,"value":8,"toc":188},"minimark",[9,13,41,46,86,90,95,137,145,151,155,166,172,176],[10,11,5],"h1",{"id":12},"integrations-connect-tervita-to-the-tools-you-already-use",[14,15,16,17,21,22,25,26,25,29,32,33,36,37,40],"p",{},"Open ",[18,19,20],"strong",{},"Integrations"," in the sidebar to see service connections your clinic can switch on. Each card shows its real state - ",[18,23,24],{},"Active",", ",[18,27,28],{},"Connected",[18,30,31],{},"Requires setup"," or ",[18,34,35],{},"Not configured",". Nothing here ever displays as connected unless the connection genuinely works. Booking measurement lives separately under ",[18,38,39],{},"Marketing → Booking analytics",", because it also controls consent and the public booking page.",[42,43,45],"h2",{"id":44},"what-you-can-connect","What you can connect",[47,48,49,56,62,74,80],"ul",{},[50,51,52,55],"li",{},[18,53,54],{},"Twilio"," - SMS and WhatsApp for appointment reminders and no-show nudges. Connect your own Twilio account and messages go out under your own sender.",[50,57,58,61],{},[18,59,60],{},"Resend"," - transactional email: confirmations, reminders, invoices and receipts.",[50,63,64,67,68,73],{},[18,65,66],{},"Stripe"," - card payments, and reconciling payouts. This is also what powers ",[69,70,72],"a",{"href":71},"\u002Fhelp\u002Fen\u002Fonline-booking\u002Fonline-prepayment\u002F","online prepayment"," at booking time.",[50,75,76,79],{},[18,77,78],{},"Google Calendar"," - two-way sync between appointments and your staff's own calendars. This one needs a Google Cloud OAuth app (client ID, secret and a consent screen); send us the credentials and we switch it on for you.",[50,81,82,85],{},[18,83,84],{},"Xero \u002F e-Financials"," - push issued invoices straight to your accounting software. Also OAuth: provide the API credentials and we enable it.",[42,87,89],{"id":88},"measure-booking-campaigns-with-google-and-meta","Measure booking campaigns with Google and Meta",[14,91,16,92,94],{},[18,93,39],{}," to connect your booking funnel to:",[47,96,97,103,124],{},[50,98,99,102],{},[18,100,101],{},"Google Analytics 4"," - measure the public booking page directly, keep the session when a client arrives from your website, or send embedded-widget events through the GTM already installed on your site.",[50,104,105,108,109,25,113,25,116,119,120,123],{},[18,106,107],{},"Meta Pixel"," - receive standard events such as ",[110,111,112],"code",{},"PageView",[110,114,115],{},"ViewContent",[110,117,118],{},"InitiateCheckout"," and ",[110,121,122],{},"Schedule"," after the visitor allows analytics.",[50,125,126,129,130,132,133,136],{},[18,127,128],{},"Meta Conversions API"," - optionally send the same consented ",[110,131,122],{}," event from Tervita's server and a ",[110,134,135],{},"Purchase"," after confirmed online prepayment. Browser and server events share an event ID, so Meta can deduplicate them.",[14,138,139,140,144],{},"You connect your own GA4 property and Meta Pixel. Tervita does not send names, contact details, form answers, service names or appointment times to these analytics destinations. The complete setup, consent and testing steps are in ",[69,141,143],{"href":142},"\u002Fhelp\u002Fen\u002Fonline-booking\u002Fbooking-analytics\u002F","Booking analytics with Google Analytics, GTM and Meta Pixel",".",[14,146,147,148,144],{},"Stripe is the payment side of the same journey rather than an analytics destination. Connect your own Stripe account to take a deposit or the full amount while the client books; see ",[69,149,150],{"href":71},"Online prepayment",[42,152,154],{"id":153},"connecting-and-disconnecting","Connecting and disconnecting",[14,156,157,158,161,162,165],{},"Press ",[18,159,160],{},"Connect"," on a card and follow the provider's own flow. Once it succeeds, the card shows the date it was connected. ",[18,163,164],{},"Disconnect"," stops the integration; nothing that already happened is undone, and you can reconnect later.",[14,167,168,169,171],{},"Some integrations need credentials we cannot create for you - Google Calendar and the accounting ones say ",[18,170,31],{}," until you send those over. That is not a limitation of your plan, it is the provider requiring an app registered in your own name.",[42,173,175],{"id":174},"good-to-know","Good to know",[47,177,178,185],{},[50,179,180,181,144],{},"Email and SMS already work without connecting anything: Tervita sends them for you out of the box. Connecting Twilio or Resend is for clinics that want messages to leave from their own accounts. SMS needs a plan bought through checkout (a trial started at checkout counts too) either way - see ",[69,182,184],{"href":183},"\u002Fhelp\u002Fen\u002Fbilling\u002Fsubscription-and-billing\u002F","SMS messages",[50,186,187],{},"If the integration you need is not on this list, ask support. Whether we can add it is a real answer someone can give you, not something to guess at.",{"title":189,"searchDepth":190,"depth":190,"links":191},"",2,[192,193,194,195],{"id":44,"depth":190,"text":45},{"id":88,"depth":190,"text":89},{"id":153,"depth":190,"text":154},{"id":174,"depth":190,"text":175},"daily-operations","Connect SMS and WhatsApp, email, card payments, Google Calendar and accounting, then measure bookings with Google Analytics and Meta.",false,"md",{"key":201},"daily-operations\u002Fintegrations",true,4,"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations",{"title":5,"description":197},"help\u002Fen\u002Fdaily-operations\u002Fintegrations","viMbYzLmszTo93-JKRByw3mHssuIRmZ5SKSly5m8ZCI",[209,212,215,218,219],{"path":210,"title":211},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fpoint-of-sale","Point of Sale: sell services, products and take payment",{"path":213,"title":214},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts","Schedules: shifts, days off and vacations for your team",{"path":216,"title":217},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fmanaging-appointments","Managing appointments: book, move, cancel and track status",{"path":204,"title":5},{"path":220,"title":221},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fai-assistants","AI assistants in Tervita: what they can do, and what only you can do",1791987022704]